Posts Tagged ‘market risk’

Attracted by Super Heroes?

Tuesday, September 21st, 2010

Super Hero In these uncertain times, substantial comfort is possible from a belief in Super Heroes, not least from the possibility of rescue. High achieving staff and managers are at particular risk of believing their own PR simply because it is easier.  Confronting difficult markets and working on those challenging influencing skills is not so easy. 

 

When an entire management team subscribe to the belief, then it often leads to significant trouble. ‘Star’ cultures often make organisations vulnerable.

  If the team believe themselves Super Heroes, the resultant loss of contact with the real world leads to significant reputational and other market risk.  Goldman’s and Lehmans may be recent examples.  Worse is when the customers have bought your ‘Star’ PR taking their business away when the star leaves. 

 

Cultural consequences may include difficulties with motivation and engagement as Super Heroes, (being marvellous), tend not to see the talents of other functions, or to be able to communicate with them.  Effective team working will probably prove impossible as the organisation evidently values the Super Hero income earners only.   Depending on the tax advice, the result is an atomised group of service companies/consultants with greater or lesser commitment to ‘customer’ satisfaction. 

 

Yet it need not be like this; Super Heroes are capable of and may be encouraged to learn how to both respect and talk to their ‘mortal’ colleagues.   Talk to us, in confidence and without obligation about ensuring your Super Heroes develop the competence and confidence to manage in uncertain times.

 

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